FEIER Dumbbell Bench

FREE ECONOMY SHIPPING PROMOTION

All orders qualify for free economy shipping*.

Economy Shipping takes on average 6-7 business days for the expected day of delivery and is shipped via carrier of our choice.

*Offer valid on economy shipping only and subject to change without notice. Freight and expedited shipping are excluded unless otherwise stated on the product page. Offer on economy shipping within the 48 contiguous United States only. Shipments to Alaska, Puerto Rico, or Hawaii do not qualify. Qualifying purchase based on pre-tax, post-discount amount. Orders can be expedited at the customer's expense. No adjustments can be made to prior purchases.

REGULAR HOURS OF OPERATION AND LEAD TIMES

Shipping hours of operation are Monday through Friday from 9 am to 5 pm. Our warehouses are closed during holidays and weekends.

Once an order is submitted and received by us, processing time here is 1-2 business days. Orders placed over the weekend will be processed the next business day. Once your order is done processing, it will then be shipped and take an additional 1-5 business days depending on what state you live in and the delivery service you chose.

HOLIDAY SHIPPING LEAD TIMES

Due to high volume and possible unforeseen weather conditions during the holiday season (December - January), carriers may be impacted and shipping delays may occur. Please order early to receive your purchase by your desired delivery date. Please also note our holiday closures and that the processing times noted above are still in effect during the holiday season.

*Please note - Shipping options on the website checkout are estimated/displayed in business days (not to include weekends or holidays). This estimate is 'transit time' once the package leaves our facility and does not include our internal processing time of 1-2 business days.

Some items may need additional processing time (2-3 more days) before shipping it out and will be clearly marked and identified on the product page of this special additional lead time prior to purchasing.

MULTIPLE PACKAGES

Your order may ship in multiple packages depending on the quantity or size of the items.

CARRIERS USED

FEIER Fitness uses FedEx, UPS, and USPS for the delivery of packages. You will have the option to choose the shipping method of your choice.

We are not offering white glove delivery (such as inside delivery, room of choice, and dunnage removal) at this time. Our first priority is the welfare of our customers and associates, so we will continue to remain committed to delivering your equipment purchase to your home as curbside delivery only.

FREIGHT DELIVERY

Depending on the size of your order, your item(s) may ship via a freight company. Freight deliveries require a delivery time to be scheduled and someone must be present at the time of delivery to inspect and sign for the merchandise. Freight deliveries are curbside delivery only.

If your order contains more than one item and one of the items must be shipped via freight, then the remaining items may be palletized and shipped together. If your order contains more than one item and one of the items must be shipped via regular FedEx services, these shipments will be separate and will arrive at different times.


ALASKA/HAWAII, PO BOXES, APO/FPO, AND INTERNATIONAL

We currently only ship within the 48 contiguous United States. We do not ship to Puerto Rico, Alaska, Hawaii, APO/FPO, US Territories, Canada, or other countries at this time.

Please notice that we also do not ship to a PO Box address.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at support@feierfitness.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at support@feierfitness.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.