About Orders

I tried to use a discount code, but it didn’t work. Why can’t I use my code?

There are couple possible reasons for why a discount code didn’t work in your cart. The discount codes offered for our website is typically one use per customer only, so if it has been used by you before, it cannot be used again. Another reason could be that the code has expired. Discount also cannot be combined with any other offers.

Can I use a discount code on a previous order?

Discount codes are not valid for prior purchases. They cannot be added retrospectively by you or by the FEIER Fitness team. Discount code must be entered at the time of checkout in order to be applied.

If I want to return the item, what should I do?

You can return the item within 30 days after you have received your order for any reason or even for no reason, but if there is no quality problem of the product itself, you will be responsible for the return shipping costs. For more info on our return policy, click here:Refund & Return Policy.

When is Feier Fitness Customer Service available?

We are here to serve you, Monday through Friday from 9:00am to 6:00 PM PST. We are closed during weekends and major holidays.

About Shipping

How long will it take to get my order?

Most orders will be processed and shipped from our warehouses within 2 business days.

Once your order has been processed for delivery, you will receive an email with the tracking number associated with your order. The delivery will usually take between 3 to 7 business days to arrive at your destination, once the parcels have left our warehouse.

Rural parts of the U.S. can expect their orders within 8 - 10 business days.

For more info please refer to our Shipping Policy. Or you can also click Track Your Order for logistics dynamics.

Do you ship to Puerto Rico or outside the United States?

No, we only ship within the contiguous US 48 states, excluding Alaska, Hawaii, Puerto Rico and any Po Box adress.

Where do you ship from?

We have two major shipping warehouses in the United States: CA and NJ warehouse. We will arrange a closer shipping warehouse based on the customer's delivery address area.

I just placed an order today and need to make a change on my order, can I?

If you have not received an email from us stating that it shipped out, we can still make changes. But once it leaves our facility and is in the hands of the shipping carrier, there is nothing we can do at that point. You'll have to follow the return instructions from our return policy and return the item to make changes. For more info on our return policy, click here:Refund & Return Policy.

About Others

Do your items have a product warranty?

All FEIER items have a Product Warranty. To view the details and specifics, you can read it here: Limited Warranty.

  • Fast Shipping

    Fast shipping from local 


  • Official Warranty

    Timely Official Tech-Support

  • Hassle-Free Return

    30 Days Money Back Guarantee

  • Buy Now Pay Later

    0% APR Available, up to 4 Months Financing